Schneider Electric Product Recall Safety Notice

6/16/2022

Hazard: The wire binding screw within the lug body could potentially not be torqued properly to the Plug-on-Neutral bar. Over time, this unsecured electrical joint could result in losing the neutral­ connection and potentially lead to overheating at the load.

Hazard: The wire binding screw within the lug body could potentially not be torqued properly to the Plug-on-Neutral bar. Over time, this unsecured electrical joint could result in losing the neutral­ connection and potentially lead to overheating at the load.

Affected Products: QO™ Plug-On-Neutral Load Center. Impacted catalog numbers can be seen below.

Remedy: Affected devices need to be inspected per our customer notification letter. Contact our Customer Care Team for support.