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Pro-Active Expediting

We follow-up, follow-through and communicate with our customers on the status of their backorders. Our automated order tracking system prompts our inside and counter sales associates of due date commitments before they are due. This means we're following-up on backorders for customers even without their having to prompt us. Our system even provides the ability to easily send faxes to suppliers for expediting and to customers to advise them of scheduled delivery dates.